Returns & Exchanges

1 Hot Diva is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you may return your item for an exchange or store credit within 5 days when accompanied by the original receipt or packing slip.   All original tags must remain in place.  Due to our everyday low prices, we do not issue cash or credit card refunds. All clearance items, undergarments, swimwear, fragrances, cosmetics and jewelry are final sale.  Sorry NO refund only store credit of equal value or an exchange will be approved.

If you have any additional questions about our Return Policy, please contact us at customer care.

***ALL SALE ITEMS ARE FINAL SALE. NO RETURN OR EXCHANGE FOR SALE ITEMS.****

The following conditions apply:

  • Shipping is non-refundable.
  • All items must be unworn, unwashed, unused, and undamaged.
  • All returns must be received by 1 Hot Diva no later than 5 days after confirmed delivery to customer.
  • We do not refund original shipping and handling fee nor do we reimburse shipping and handling for returns.

1 Hot Diva reserves the right to determine whether an item is in a suitable condition for exchange or refund. We deem a suitable condition to be unworn, in its original state and with all original labels and tickets still attached to the item.

Should you return an item and it is deemed as not being of suitable condition by 1 Hot Diva, a refund or exchange will not be offered. You are then responsible for any postage costs if you wish to have this item to be returned to you.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Size Guide

Please use the size chart below to help determine your size. Sizing and cut varies between brands therefore, please use the charts as a general guide to compare the various size scales. If you have a specific sizing question or would like more information, please contact Customer Care.

*Sizes listed are US, unless otherwise noted.

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