No, you are not required to open an account to shop with us. You can make purchases and check out as a guest each time. However, by creating an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and then create your account when you arrive at the checkout page.
Got a question? Find the answer right here! While we can't tell you why fashion is life or how Kim K looks so damn flawless 24/7, we can give you need-to-know payment and shipping info. The answers to our Frequently Asked Questions put you one step closer to becoming 1 Hot Diva.
Do I need to create an account to shop with you?
How do I create an account?
Please click on “Sign-In” then click below where it states “New Customer? Sign up”
Why am I having issues adding items to my shopping cart?
If you are experiencing issues with adding items to your shopping cart, the item you have selected may have become unavailable.
When will I receive confirmation that my order is on its way to me?
Once your order has been packaged and processed for shipment, you will receive a confirmation email which will contain your tracking details.
How do I know if my package was shipped?
Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping and tracking information. Please note that the shipping confirmation email does not necessarily mean that the carrier (USPS) has picked up your package from our distribution center. Please use the appropriate carrier tracking feature to determine when your package has been picked up and is in transit. Please allow 24-48 hours from the time you place your order for the status to update.
What methods of payment do you accept?
We accept Visa, Mastercard, Discover, American Express, Apple Pay, Google Pay, PayPal, Afterpay, Sezzle and Klarna.
Why was my credit card declined?
Most credit cards are declined because the billing address you entered does not match the address your bank has on file. Please be sure to double check this, and if that does not work, please send us an email.