Customer Care


Don't be fooled by our fierce, independent spirit - we Divas look out for each other. So, if you've got a question, a concern, or just need a heads-up on your order, our Customer Care team has got you covered.  We're here to help! Now let's get down to business.

Please read the following points before shopping with us. These policies are subject to change without notice and are the buyer’s responsibility to adhere to. By accessing, browsing and/or using this web site, you acknowledge that you have read, understand and agree to be bound by these terms and conditions, including our Return Policy, and you agree to comply with all applicable laws and regulations.


How can we help you?

Check out our quick links below to get the quick and dirty answer to your burning questions.  Be sure to click each hyperlink for full disclosure.

Frequently Asked Questions

Got a question? Find the answer right here! While we can't tell you why fashion is life or how Kim K looks so damn flawless 24/7, we can give you need-to-know payment and shipping info. The answers to our Frequently Asked Questions put you one step closer to becoming 1 Hot Diva.

Return Policy

Due to our everyday low prices, we do not issue refunds. Returns are for store credit only.  All returns must be received by 1 Hot Diva no later than 7 days after confirmed delivery to customer.

Shipping Information

All orders are shipped by USPS 2-Day Priority. As soon as your order ships you will receive an email confirmation to the email address you entered on your order. 


Still Have Questions? Contact Us